What can you expect?

  • You will become part of an international 2nd level support team.
  • Your main task will be customer service support provision.
  • You will analyze incidents and problems.
  • You will ensure remote support provision.
  • Communication with developers will be an integral part of your work.
  • You will put in software remotely and install new software versions.
  • Communication with customers takes place in English and German.
  • Induction training is held at our headquarters in Schöneck, Germany.


What do we expect of you?

  • You have a secondary school-leaving exam in IT at minimum.
  • Your practice in a similar position (support admin, helpdesk) will be to your advantage.
  • We expect you to have the basics of databases and programming (C, C++ or Java).
  • You are familiar with the operating system Linux at a very good level.
  • You are not afraid to communicate in English or German on a daily basis.
  • You have a logical and analytical way of thinking.
  • You are able to work on your own but also have a team spirit.
  • You are not afraid to assume responsibility.


What do we offer?

  • Attractive remuneration.
  • Working hours that you can arrange to suit your needs, which will be surely appreciated by those who are no early risers.
  • Air-conditioned offices in a well accessible place in the center of Pilsen.
  • Meal vouchers, workplace drinks and fruit days are a matter of course.
  • You can improve your knowledge of foreign languages by communicating with native speakers. We organize English, German and Spanish courses.
  • We like to liven up our work with teambuilding events, sports tournaments, evening parties, etc.


And on top of that:

  • You are entitled to 26 days of holiday + sick days.
  • You can use our sports center (squash, TRX, yoga lessons...).
  • You can relax in a massage room or use the physiotherapist's services right on our premises.
  • Travel insurance for your business and private trips.
  • Many other attractive benefits.



Have we got your attention?

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