What can you expect?
- You will become part of an international 2nd level support team.
- Your main task will be customer service support provision.
- You will analyze incidents and problems.
- You will ensure remote support provision.
- Communication with developers will be an integral part of your work.
- You will put in software remotely and install new software versions.
- Communication with customers takes place in English and German.
- Induction training is held at our headquarters in Schöneck, Germany.
What do we expect of you?
- You have a secondary school-leaving exam in IT at minimum.
- Your practice in a similar position (support admin, helpdesk) will be to your advantage.
- We expect you to have the basics of databases and programming (C, C++ or Java).
- You are familiar with the operating system Linux at a very good level.
- You are not afraid to communicate in English or German on a daily basis.
- You have a logical and analytical way of thinking.
- You are able to work on your own but also have a team spirit.
- You are not afraid to assume responsibility.
What do we offer?
- Attractive remuneration.
- Working hours that you can arrange to suit your needs, which will be surely appreciated by those who are no early risers.
- Air-conditioned offices in a well accessible place in the center of Pilsen.
- Meal vouchers, workplace drinks and fruit days are a matter of course.
- You can improve your knowledge of foreign languages by communicating with native speakers. We organize English, German and Spanish courses.
- We like to liven up our work with teambuilding events, sports tournaments, evening parties, etc.
And on top of that:
- You are entitled to 26 days of holiday + sick days.
- You can use our sports center (squash, TRX, yoga lessons...).
- You can relax in a massage room or use the physiotherapist's services right on our premises.
- Many other attractive benefits.
Have we got your attention?
